Purchases will be dispatched within 1-3 working days.
Expected transit times:
UK only: First class: 1-2 working days
Airmail via Royal Mail:
Europe: 5-7 working days
Rest of World: 7-10 days or more
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
All of our products are made to a very high standard and we hope that you will be happy with your purchase. However, if you are unhappy for whatever reason, we can offer either an exchange or refund of the goods provided they are returned to us within 14 days of receipt of your order, unworn, complete with all original tags, and in original and resalable condition.
Please return your goods to the following address :-
40 Museum St
Any returned garments or goods that have been used for marketing purposes, filming or for events without prior arrangement with Thomas Farthing Ltd you will be ineligible for an exchange or refund.
From Outside The EU
IF YOU ARE RETURNING GOODS FROM OUTSIDE THE EU please state‘RETURNED GOODS’ on the outer package to avoid any customs charges and delays with your refund.
Returns Terms and Guidelines
All returned items must be unworn, unwashed and complete with original tags and packaging.
We are not responsible for the return shipping cost of items.
It is advisable to make sure all return packages are well packaged and are sent with a trackable, insured service. We cannot take responsibility for items damaged or lost in return transit.
If returning an item from outside the EU, please use the 'RETURNED GOODS’ label provided or write this on the parcel, to avoid any customs charges. Thomas Farthing Limited is NOT responsible for any return custom charges made and may refuse to receive the parcel.
We will refund shipping charges only if the goods are in some way faulty.
Any returned garments or goods that have been used for marketing purposes, filming or for events without prior arrangement with Thomas Farthing Ltd will be ineligible for an exchange or refund.
If you have any questions regarding our returns policies please email us at firstname.lastname@example.org